Effective Date: June 22, 2026

At Homvera, we strive to ensure you are completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

1. Returns

You have 30 calendar days from the date you receive your order to return an item.

To be eligible for a return, your item must:

• Be unused and in the same condition that you received it.

• Be in its original packaging.

• Be accompanied by a receipt or proof of purchase.

2. Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your return.

We will also inform you of the approval or rejection of your refund after the inspection has been completed.

If your refund is approved, it will be processed and automatically applied to your original method of payment. The time required for the refund to appear in your account depends on your payment provider's processing policies.

3. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item received from Homvera.

Shipping costs are non-refundable.

4. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately at info@Homvera.shop and include photographs of the issue.

We will review your claim promptly and arrange a replacement, exchange, or full refund where appropriate.

5. Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, customization, or other restrictions. Any non-returnable items will be clearly identified on the relevant product page.

6. Exchanges

If you wish to exchange an item for the same product, please contact our customer support team. Exchanges are subject to product availability.

7. Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Store Name: Homvera

Trade Name: Homvera

Email: info@Homvera.shop

Phone: 7367524129

Address: 12 Downing Street, London, SW1A 2AD, United Kingdom